Dify
Open-source LLM app platform for building agentic workflows, RAG pipelines, and AI agents with a visual no-code builder
FREEMIUM Verified JUN 24, 2026
Chatbase
No-code platform for building and deploying AI support agents trained on your own business data
Chatbase is a no-code platform for building AI support agents trained on your own data and deployed to a website widget, WhatsApp, or Slack. The Free tier gives 50 message credits and 1 agent; paid plans run $32/month (Hobby, 500 credits) to $400/month (Pro, 15,000 credits), with Enterprise custom. Agents can take real actions — updating a subscription or looking up an order — not just answer questions. Best for support teams automating tier-1 tickets.
Verified JUL 1, 2026 FREEMIUM Live
What is Chatbase?
Chatbase is a no-code platform for building AI customer-support agents. You point it at your business data — help-center articles, uploaded files, a Notion workspace, a website, or a helpdesk — and it trains an agent that answers customer questions in natural language. The workflow is deliberately simple: train the agent on your content, configure the actions it is allowed to take, then deploy it to the channels your customers already use. Non-technical teams can stand up a working agent without writing code.
What separates Chatbase from a basic FAQ bot is action-taking. Through AI Actions, an agent can call your systems to update a subscription, change a shipping address, or look up an order status, either through native integrations or through automation platforms like Zapier and Make. Agents deploy across a website chat widget, WhatsApp, Slack, and email, and higher tiers add voice and telephony. Real-time data sync keeps answers current with your CRM and order systems, and unresolved conversations can hand off to a human with full context.
Who is it for?
Chatbase suits businesses that field a high volume of repetitive support questions and want to automate the tier-1 layer without building a bot from scratch. The Free tier is enough to prototype, but the message-credit model means real deployments quickly need a paid plan, and the action-taking and omnichannel features that justify the tool arrive on Standard and above.
- Small support teams and solo founders who want a website or WhatsApp agent that deflects common questions and captures leads without hiring.
- E-commerce operators who need an agent that looks up orders, processes address changes, and handles returns through integrations rather than canned replies.
- Agencies and freelancers building and managing support agents for clients as a recurring service.
- Growing support organizations that need analytics, auto-retraining, and human handoff, and can absorb the higher message-credit tiers.
How much does Chatbase cost?
Starting price: $32/mo · Free tier: yes · Model: freemium
Pricing verified JUL 1, 2026
Price history tracked from June 2026
| Plan | Price | Includes |
|---|---|---|
| Free | $0 | 50 message credits/month · 1 AI agent · Limited model access, 400 KB storage per agent · Agents deleted after 14 days of inactivity |
| Hobby | $32/mo | 500 message credits/month · Unlimited agents, 5 AI Actions each · 2 team seats, basic analytics · $384/year billed annually (20% off) |
| Standard | $120/mo | 4,000 message credits/month · 8 AI Actions per agent, 3 team seats · Helpdesk, voice, telephony, outbound campaigns · API access and auto-retraining |
| Pro | $400/mo | 15,000 message credits/month · 12 AI Actions per agent, 5 team seats · Advanced analytics and source suggestions · Ticket integration |
| Enterprise | Custom | Higher limits and custom roles · SSO, white-labeling, audit logs · HIPAA eligibility and SLAs · Priority support and success manager |
What are Chatbase's key features?
- No-code agent builder trained on your files, website, Notion, and helpdesk content
- AI Actions that call your systems (update subscription, change address) natively or via Zapier and Make
- Omnichannel deployment across website widget, WhatsApp, Slack, and email
- Real-time data sync so agents answer from current CRM and order data
- Analytics dashboard, auto-retraining, and human handoff on higher tiers
- White-label option to remove Chatbase branding
What people use Chatbase for
- 01 Automating tier-1 customer support — password resets, order status, refund policy — from a knowledge base and helpdesk
- 02 Deploying a website chat widget that answers pre-sales questions and captures leads into a CRM
- 03 Running a WhatsApp or Slack agent that takes actions like updating a subscription or changing an address via API
- 04 Escalating unresolved conversations to a human agent with full conversation context
Pros and cons
| Pros | Cons |
|---|---|
| Free tier and low-code setup let non-technical teams ship a working support agent in an afternoon | Message-credit model gets expensive fast: 500 credits on the $32/mo Hobby tier is roughly 500 replies, and auto-recharge costs $40 per 1,000 credits |
| Genuine action-taking (not just Q&A) via native integrations, Zapier, and Make | Key features (API access, voice, telephony, outbound campaigns) require the $120/mo Standard plan or higher |
| Omnichannel — one trained agent serves website, WhatsApp, and Slack | Removing Chatbase branding costs $1,188/year on top of the subscription |
| Used by 10,000+ businesses, so integrations and templates are mature |
What are the best Chatbase alternatives?
Flowise
Open-source low-code platform to build LLM apps and AI agents with a drag-and-drop visual flow builder
OPEN-SOURCE Verified JUN 24, 2026
Relevance AI
No-code platform for building and deploying autonomous AI agents for business workflows
FREEMIUM Verified JUN 11, 2026
Vapi
Developer platform to build, test, and deploy AI voice agents for phone calls with usage-based per-minute pricing
USAGE-BASED Verified JUN 24, 2026
How people make money with Chatbase
- Build-and-manage AI support agents for local businesses as a productized service — charge a monthly retainer per deployed agent plus a one-time setup fee, layered on top of Chatbase's per-seat plans
- Offer WhatsApp and website chatbot setup for e-commerce stores on Upwork or Fiverr, bundling knowledge-base training and Zapier/Make action wiring as a fixed-scope package
Frequently asked questions
Is Chatbase free?
Chatbase has a permanent Free tier with 50 message credits per month and one agent, though inactive agents are deleted after 14 days. Paid plans start at $32/month for Hobby, which raises the limit to 500 credits and unlimited agents.
How much does Chatbase cost?
Paid plans are Hobby at $32/month (500 credits), Standard at $120/month (4,000 credits), and Pro at $400/month (15,000 credits), each 20% cheaper billed annually. Enterprise pricing is custom and adds SSO, white-labeling, and HIPAA eligibility.
What is a message credit in Chatbase?
A message credit is consumed each time an agent generates a reply. Plans include a fixed monthly pool — 500 on Hobby, 4,000 on Standard — and you can auto-recharge at $40 per 1,000 additional credits when the pool runs out.
Can Chatbase agents take actions, not just answer questions?
Yes. AI Actions let an agent call your systems to update a subscription, change an address, or look up an order, either through native integrations or through Zapier and Make. The number of enabled actions per agent scales with your plan.
Where can I deploy a Chatbase agent?
Chatbase supports omnichannel deployment across a website chat widget, WhatsApp, Slack, and email. The Standard plan and above add voice and telephony, so the same trained agent can handle phone support alongside text channels.
Does Chatbase support WhatsApp?
Yes. WhatsApp is one of Chatbase's supported deployment channels, alongside a website widget, Slack, and email, so a single agent trained on your data can answer customers on the channel they already use most.