Otter.ai
AI meeting assistant that transcribes, summarizes and extracts action items from conversations
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Fathom
AI meeting notetaker that auto-records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls with action items and searchable highlights
Fathom is an AI meeting notetaker that records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls, then generates action items and searchable highlights. The free plan is genuinely free with unlimited recordings; Premium is $20/user/month ($16 billed annually), Team is $19, and Business is $34 with CRM sync and AI scorecards. Best for sales teams and anyone who wants to stay present instead of taking notes.
Verified JUN 23, 2026 FREEMIUM Live
What is Fathom?
Fathom is an AI notetaker for video meetings. It joins (or quietly captures) your Zoom, Google Meet, and Microsoft Teams calls, records and transcribes them, and produces an instant summary the moment the call ends — with action items extracted automatically. Instead of typing notes during a conversation, you stay present and let Fathom handle the record-keeping, then search across every past call, clip key moments, and share highlights with teammates.
The product leans heavily toward sales and customer-facing teams. Higher tiers sync structured fields back into CRMs like Salesforce and HubSpot, surface Deal View insights, and generate AI scorecards and coaching metrics so managers can review rep performance. Pricing is a true freemium: the free plan offers unlimited recordings and transcriptions, while Premium ($20/user/month, $16 annually) unlocks advanced summaries, AI action items, and the Ask Fathom assistant. Team ($19/user/month annually $15, two-user minimum) adds shared search and SSO, and Business ($34/user/month, $25 annually) adds CRM sync and scorecards. (Note: the company has rebranded from fathom.video to fathom.ai, and both resolve to the same product.)
Who is it for?
Fathom suits anyone who spends meaningful time in recurring video meetings and wants reliable notes without doing the work by hand. Its sales features make it especially strong for revenue teams, but the free tier is broadly useful.
- Sales reps and account teams who want call notes and CRM fields filled in automatically after every demo or discovery call.
- Managers and team leads reviewing AI scorecards and coaching metrics to improve how their teams run calls.
- Individual professionals who want to stay engaged in meetings and rely on accurate summaries and searchable transcripts.
- Distributed teams that share clips and highlights so people who missed a call can catch up asynchronously.
How much does Fathom cost?
Starting price: $0 · Free tier: yes · Model: freemium
Pricing verified JUN 23, 2026
Price history tracked from June 2026
| Plan | Price | Includes |
|---|---|---|
| Free | Free | Unlimited recordings and transcriptions · Instant AI call summaries · Clips, playlists, and search across calls |
| Premium | $20/mo | $20/user/month ($16 billed annually) · Advanced call summaries and AI-generated action items · Ask Fathom conversational assistant · Custom meeting bot |
| Team | $19/mo | $19/user/month ($15 billed annually), minimum 2 users · Global search across shared calls · Comments, folders, and keyword alerts · Custom vocabulary and single sign-on (SSO) |
| Business | $34/mo | $34/user/month ($25 billed annually) · CRM field sync and Deal View insights · Coaching metrics and AI scorecards · Custom data-retention policies |
What are Fathom's key features?
- Auto-records, transcribes, and summarizes video meetings
- AI-generated action items pushed to connected tools
- Bot-free capture option (beta) alongside meeting-bot capture
- Ask Fathom conversational assistant to query past conversations
- Global and keyword search plus clip and playlist creation across calls
- CRM field sync (Salesforce, HubSpot) and Deal View summaries on Business
- AI scorecards and coaching metrics for call performance
- Integrations with Salesforce, HubSpot, Notion, Asana, Slack, plus a public API
What people use Fathom for
- 01 Sales teams logging call notes and CRM fields automatically after demos
- 02 Managers reviewing AI scorecards to coach reps on call performance
- 03 Individuals staying present in meetings instead of taking manual notes
- 04 Teams sharing searchable call highlights and clips for async collaboration
- 05 Generating action items and follow-ups immediately after a meeting
Pros and cons
| Pros | Cons |
|---|---|
| Genuinely free-forever tier with unlimited recordings and transcriptions | Advanced AI summaries on the free plan are reportedly limited to the first few calls each month |
| Supports the three major platforms — Zoom, Google Meet, and Microsoft Teams | Team and Business plans require a minimum of 2 users, so solo users are capped at Premium |
| Competitive per-user pricing ($15-25/user/month annually) versus rivals | SSO and CRM sync are gated behind the higher Team and Business tiers |
| Strong compliance posture: SOC 2 Type II, GDPR, HIPAA, and SSO/SCIM | Lowest prices require annual prepayment; monthly billing costs roughly 20-26% more |
| Public API and MCP support plus CRM and productivity integrations |
What are the best Fathom alternatives?
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Head-to-head comparisons
How people make money with Fathom
- Offer a meeting-ops service for sales teams — configure Fathom capture, CRM sync, and AI scorecards, then sell ongoing call-coaching reviews as a monthly retainer
- Run a customer-research practice that records and analyzes user interviews with Fathom, delivering tagged highlight reels and insight summaries to product teams
Frequently asked questions
Is Fathom free?
Yes. Fathom has a free-forever plan with unlimited recordings and transcriptions, instant AI summaries, and search across calls. Advanced summaries on the free plan are reportedly limited to the first few calls each month.
How much does Fathom Premium cost?
Premium is $20 per user per month, or $16 per user per month billed annually. It adds advanced summaries, AI action items, the Ask Fathom assistant, and a custom meeting bot.
How much is Fathom for teams?
The Team plan is $19 per user per month ($15 annually) with a 2-user minimum, adding global search and SSO. The Business plan is $34 per user per month ($25 annually) with CRM sync and AI scorecards.
What meeting platforms does Fathom support?
Fathom works with Zoom, Google Meet, and Microsoft Teams, recording, transcribing, and summarizing calls automatically without manual note-taking.
Does Fathom have an API?
Yes. Fathom advertises a public API and MCP support, plus native integrations with Salesforce, HubSpot, Notion, Asana, and Slack.
Is Fathom HIPAA and SOC 2 compliant?
Yes. Fathom states it is SOC 2 Type II, GDPR, and HIPAA compliant, with SSO and SCIM support available on its higher tiers.